Refund policy

Refund policy for purchases made through our online shop

If you change your mind within 14 days of receipt of your item, please contact us to request a return. You will then have 14 days from when we authorise the return to send the item back to us in its original condition and at your own expense. Once we have received your returned item, we will refund you your purchase price within 14 days.

If you receive an item which is damaged or faulty please contact us with a description. We will pay the postage cost of returning the item to us by an agreed method. When we receive the item, we will refund you your purchase price, together with the postage cost, within 14 days.

PLEASE NOTE: This policy relates to items purchased through our online shop only. Please ask in-store for details of our shop refund policy. 

If you have any questions regarding our refund policy, please do not hesitate to contact us on: info@griffinbooks.co.uk / 029 2070 6455